Find quick answers to common questions about using ShopsFile, finding businesses and services, and publishing business listings.
ShopsFile is a platform that helps visitors discover online stores, businesses, professionals and services organized by category and location.
Listings may provide information about a business and links to its website.
No. ShopsFile helps visitors discover businesses and access their websites.
Purchases, bookings, contracts and payments are made directly with the relevant business.
Visitors can browse categories and locations to discover businesses and view their listings.
Advertisers can present information about their businesses and provide access to their websites.
Use the available categories, locations and search options to find businesses related to what you need.
Yes. When the relevant location is available, you can use it to narrow your search results.
View the listing and visit the advertiser's website to find its available contact options.
Commercial enquiries should be made directly with the business.
The available publishing options are intended for businesses, online stores, professionals and service providers related to ShopsFile categories.
It is useful to prepare your business name, a description of its activity, category, location and website address.
When this option is available in the publishing form, you can add your website address so visitors can access your site directly.
Clearly explain what your business does and what products or services it offers.
Avoid unnecessary repetition and provide specific information that is useful to visitors.
Use the management options available in your account to update the relevant information.
Update the website address in your listing as soon as possible so visitors are not sent to an incorrect or unavailable page.
Update your description and check whether the selected category is still appropriate.
You can report the problem to ShopsFile so the listing can be reviewed.
Report the issue and, where possible, identify the listing containing the information that should be reviewed.
Transactions completed on external websites take place between the visitor and the business that owns or operates that website.
Before purchasing a product or hiring a service, always review the terms and conditions provided by the relevant business.
If you have not found the answer you need, visit the ShopsFile Help Center to browse all available help guides.